
Customer Review: Overpriced garbage
HP is resting on its laurels. Having owned a LaserJet 5si for 10 years now with near trouble-free performance, as well as much loved LaserJet IIP, 6P, DeskJet 895Cse. This scanner is a HUGE disappointment. I bought it to replace the wonderful LaserJet Companion I used to scan bills etc, so I needed a sheet feeder. After returning a Visioneer because it couldn't enlarge while it scanned, this HP unit was about the only choice. It's Slower than molasses, the ADF is nearly useless. You have to set the paper size every time you (try) to scan. Additionally, I would have to unplug and reinsert the USB cable EVERY time I wanted to use it. Irrespective of computer it was connected to, I tried it on several. The HP scanning software is very inflexible, way to automatic and not friendly at all. My experience with HP scanning software is it gets worse as it gets newer, it also gets bigger and fatter. Why these companies can't focus on making products work instead of filling them with more unreliable features is a conundrum.
Customer Review: Very poor for an HP
The ADF on our scanner has failed twice in the year we have owned it. HP sugests we return it for a new one. It is EXTREMELY slow. Quality of the images is acceptable. Easy set up.
Best HP Scanner