HP Officejet Pro L7680 Color All-in-One Printer/Fax/Scanner/Copier

HP Officejet Pro L7680 Color All-in-One Printer/Fax/Scanner/Copier (C8189A#ABA)
Experience unsurpassed productivity with fast color speeds at a low running cost. Reduce time spent waiting for documents with breakthrough color speeds and proven HP performance. HP makes business printing faster and more efficient and convenient than ever, while reducing your operating expenses. Fax, scan, and copy up to 50-page documents easily, using the integrated automatic document feeder (ADF). The ADF eliminates the need to stand by and manually feed your document, saving time for other important tasks. Copy Speed (letter/A4) Black - Up to 35 ppm Draft; 16 ppm Normal; 5 ppm Best / Color - Up to 34 ppm Draft; 15 ppm Normal; 5 ppm Best / Resolution Up to 1200 x 1200 dpi Scan Resolution Optical - up to 2400 by 4800 dpi, enhanced - up to 19,200 dpi; 48-bit color bit depth, 256 grayscale levels Fax Speed 33.6 kbps, 3 seconds per page / Resolution Up to 300 by 300 dpi Photo memory card slots - CompactFlash Type I and II, Memory Stick, Secure Digital/MultiMediaCard/Secure MultiMediaCard, xD-Picture Card 64 MB RAM, 4 MB Flash memory / Processor - 192 MHz Dimensions (W x D x H) - 20.91 x 25.43 x 14.02 inches / Weight - 34.94 lbs HP 1-Year Warranty

Customer Review: Love my 7680

I swore I would never own an inkjet as my main printer, due to speed, ink cost, and clogging. This printer changed my mind when I picked it up 20 months ago.
I have run over 3700 pages through it, mostly composed of web printing and black and white document printing. The 58.5cc black cartridges have yielded approximately 2150 pages. I don't print a lot of photos, so the cyan and magenta usage has been minimal. Yellow does get consumed faster than I expected - in my usage about 1 large yellow per year. Since it is my main printer and sees frequent use, clogging has been essentially a non-issue.
I run a minimum of 22lb paper in my 7680 and have never had even one duplex jam. A big part of me suspects people's problem with the duplexer is running flimsy paper.
I have had the adf pull in multiple sheets by mistake. I think the rated capacity is just not reliable. When we don't fill it over half capacity we don't see issues. The scan quality is not great, but that isn't the main purpose we bought it for. The fax works fine. I love the fact that the computer doesn't need to be running to copy and fax. The copy quality in b/w and color is more than acceptable for home use.
I haven't used the standalone scan to folder feature.

The printer is connected to my main computer through usb, and also to my router so that my other computers can print without the main pc being on. Yeah, the software is bloatware. And the drivers cause frequent issues with my computers hanging on shutdown. (XP is as pathetic of an OS as any that MS puts out, it can't even kill a hanging process!) No printer is completely perfect folks, and I am way more than willing to live with a few complaints with the massive ink savings this thing has over the competition. I was spending $70/year on a toner cartridge for my old laser printer, and I am spending about the same or slightly less on ink for the 7680 and I am getting color, auto-duplex, and faster ptinting. I am extremely satisfied after 20 months of usage, and I really can't relate to the venomous negative reviews on this thing. This thing is a steal at the current price!

Customer Review: What is up with HP? NOT THIS PRINTER! And don't get the extended warranty

This is the second L7680 I have owned. I have owned several 7210 and received my first 7680 through the upgrade service because of my extended contract with HP. This one worked well for exactly ONE year until the warranty is up and then it started giving me problems. The ADF started sending pages through without copying, faxing or scanning them. I spent countless hours with a heavily accented East Indian man who had me try several things over and over and over. None of these worked and then the printhead failed. So, now, nothing worked. He is supposed to be sending me a new printhead which I have yet to receive. That was 2 weeks ago. So, I took it upon myself to purchase a brand new L7680 and got it all set up. the first thing that happened was the ADF was sending pages through without copying, printing or scanning them. I fax long documents up to 20 pages and have to stand there and put them back through when the ADF sends it through without copying or faxing them. Then, they are received totally out of order. This new one was doing this as soon as it was set up!! I thought I was cursed or something. I called HP and was on hold waiting for an agent for 37 minutes and finally hung up and tried chatting online. At least they don't have a heavy accent, however, they are working with about 12 people at the same time so your wait time between responses and questions is considerable. I did the same thing I had done with the other one, unplug it, wait 30 seconds and plug it back in. then, unplug it, wait 30 seconds and plug it back in while holding down the # and 6 keys. that didn't work either. I had registered it online but they had no record of it even though when I went into my account with HP, lo and behold, there it was, the serial number of the thing. but I had to reregister it and wait 12 hours until it shows up somewhere. HP is going downhill I am afraid. I have a laser printer that I've had for 8 years and it's still causing NO problems, however, these all in ones seem to have real problems with the automatic document feeders after one year, except in this case, after one fax. Oh, and if you buy the extended contract, beware because they will NEVER send you a brand new unit again. You will receive a "refurbished" unit which is supposed to mean it was opened in a store somewhere but was never used or it had a small problem and their techs put it back to perfect. Well, that's not true. In working with them over the 7210 that started having the same problems they would send me a replacement unit and I found that whatever problem they were having when the previous owners sent it in, I had. that was useless. Don't spend the money for an extended contract, you just guarantee more time with a heavily accented Indian person who reads you from a book about what to do and eventually gives up because nothing works right. I'm now looking at purchasing a Brother or something else. HP is not what they used to be. the printing quality is great when they work but they cannot be depended on to work more than one year...and sometimes not even one week.

Oh, and here's something else I learned. If you buy one on eBay for a really great price that states they are "BRAND NEW, NEVER OPENED" Beware of that too because what you are receiving is a unit that sat somewhere and the original warranty is no longer valid. I did that and cannot get the seller to respond to me. this unit was produced in 2007 and the warranty wound down and out in April of 2008 so I cannot get a new one from HP. They do keep track of those serial numbers!!! I'm just a little old 60 year old disabled nurse trying to do some service where I need a fax that works and can't seem to get HP or anyone else to stand behind this unit.